Thursday, August 6, 2009

Applying Lean Six Sigma in IT industry

I would like to get suggestion from all on below things

Could you please let me know your thoughts in IT where we can implement lean six sigma ? To elaborate it little more I would like to know where we can apply lean six sigma in

A. Development Projects

  • Requirement gathering
  • Design
  • Coding
  • Testing
  • UAT
  • Different kind of approvals/sign off after each stage

  • B. Production Support Projects

  • Category of ticket
  • Classification of ticket
  • Analysis of ticket
  • Closing of tickets
  • Different kind of approvals/sign off after each stage

    Your input will really help me to think in a different dimension

    You can also write to me at bilay777@gmail.com

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